HOW WE HELP

In the 2017/18 activity year, the BAFHT provided care at 26,711 patient visits. Find out more about the health care we provide and, if you’ve used our services and/or programs, please provide feedback using our survey.

HOW WE HELP

In the 2017/18 activity year, the BAFHT provided care at 26,711 patient visits. Find out more about the health care we provide and, if you’ve used our services and/or programs, please provide feedback using our survey.

Allied Healthcare Provider Activity

We strive to bring you the services and programs you need to keep you and your family healthy. On an annual basis, we review how, why, and with what results our patients use the services and programs we offer – so that when their needs change, we can adapt to meet them.

Acute and Episodic Care

patient visits in 2017/18

patient visits in 2016/17

Chronic Disease Management

patient visits in 2017/18

patient visits in 2016/17

Promotion / Prevention

patient visits in 2017/18

patient visits in 2016/17

Primary Care

patient visits in 2017/18*

patient visits in 2016/17**

* Of which 8,053 patient visits were with Nurse Practitioners, and 1,673 patient visits were with the Physician Assistant.
** Of which 8,350 patient visits were with Nurse Practitioners, and 1,841 patient visits were with the Physician Assistant.

Services + Programs Results at a Glance

BAFHT’s Services + Programs are used by thousands of patients each year. We are pleased to share a brief overview of the annual statistics we gather – so you can see the results and be encouraged to paticipate.

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Foot Care

972 patients received chiropody and foot care services

0

Mental Health

704 patients received mental health counselling

0

Natal Support

457 patients* received prenatal and/or lactation services

0

Nutrition

537 patients received nutritional counselling

* Of which 189 patients received prenatal education and support, and 268 patients received breastfeeding education and support.

Chronic Disease Prevention Program

%

of patients increased their weekly amount of physical activity after their initial visit

COPD Activation Program

%

of patients continued to exercise at home after completing the six-week program

COPD Activation Program

%

of patients reported an overall improvement in self-management ability

Diabetes Program

%

of patients had HbA1c testing within previous six months

Medication Reconciliation and Discharge Planning

%

of patients had a medication reconciliation completed at discharge from hospital

Medication Reconciliation and Discharge Planning

%

of patients had a medication reconciliation completed at discharge from hospital

Memory Clinic

%

of patients and or family members reported feeling more able to manage their disease process

Kinesiology Programs

%

of patients increased their range of motion

Kinesiology Programs

%

of patients reported that their pain had decreased or improved

Respiratory Health Program

%

of patients demonstrated correct inhaler technique

Smoking Cessation Program

%

of patients experienced harm reduction

Results of BAFHT Patient Experience Surveys

Patient surveys are an important gauge of your experience with us, and provide valuable feedback to us about our services and programs. In 2017/18, 582 surveys were submitted. From those respondents, we learned:

0%

of patients reported that they are able to get an appointment on the date that they wanted with their Family Physician, Nurse Practitioner or Allied Healthcare Provider

0%

of patients reported that they Always or Often are involved as much as they want in decisions about their care when seeing their Family Physician, Nurse Practitioner, or Allied Healthcare Provider

0%

of patients reported that they Always or Often are given an opportunity to ask questions about recommended treatment during their appointment with their Family Physician, Nurse Practitioner, or Allied Healthcare Provider

0%

of patients reported that they Always or Often have enough time spent with them during their appointment with their Family Physician, Nurse Practitioner, or Allied Healthcare Provider